Category: UX Design Process

Interactive Mockup Prototypes in One

Dispatch & Routing – Waste Management Software for Starlight

Speedy, Accurate, Flexible Starlight Software Solutions contacted me after seeing my work for Waste Applications. I was hired as the UX Designer, Researcher, and UI Designer. I first start with discovery and research, evaluating the existing legacy application – doing a basic heuristics evaluation. I evaluate user feedback and prepare discovery phase research and testing …

Designing Growth Potential for Omnichannel Apps – Enterprise UI Pattern Library

Creating UI for Enterprise and SaaS Date: November 2019 Project: To create a design system for Ware2Go’s Enterprise app for merchants, order fulfillment and warehousing in one location. With my UI hat on, I setup a modern and flexible pattern library in conjunction with a components library. Additionally, my goal is to reduce user frustration by …

My Research Approach: Discover, Explore, Test, Examine

I begin my research phase by developing personas to support the design process and to guide UX workshop brainstorming sessions.

The Summit of Innovation: Building Trust With Stakeholders

Stakeholders like results. I can’t talk anyone into changing their mind. I may, however, get them to take a chance, but in the back of their head only actionable results will convince them. I make a promise and deliver the outcomes; that is the only way to achieve a more iterative, collaborative corporate culture – …

Designing for Fast and Slow Thinking: Psychology of Decision Making

“We build mental models of how the world works and then we apply them to new situations.”  – Joe Leech – The psychology of decision making in UX | The Conference/Media Evolution In the Decision and Choice making session, User Experience Designer and author Joe Leech talks from a user experience perspective on how to …

Moderated Usability Testing

Despite the rise in unmoderated usability testing, the bulk of evaluations are still done with a facilitator.

How to Deal With Bad Design Suggestions

Gracefully respond to unsolicited design ideas, and prevent them from derailing good design. Turn them into UX learning experiences. An executive sketches a new homepage on a napkin to mimic a site she used and liked. A developer stays late one night and adds a new feature he thinks would be cool. Or a product …